Terms & Conditions

  1. These terms and conditions (“T&C”) are applicable for this free product sample offer (the “Offer”) launched by Colgate-Palmolive (India) Limited (“Colgate”) for its product Colgate Sensitive Clove Toothpaste of net weight 20 gms (the “Free Product Sample”) given free of cost (not for sale) to any participating person who is 18 years and above and an Indian Citizen (the “User”) according to the  request made in the manner provided as per the T&Cs mentioned herein.
  2. Purchase of any product of Colgate is not mandatory for the User to participate in this Offer. This is a limited period Offer and is valid until stocks lasts, as determined by Colgate.
  3. A User making a request for Free Product Sample is requested to read carefully and follow these T&Cs before participating in this Offer. Placing the request for Free Product Sample confirms acceptance by the User to abide by these T&Cs.
  4. This Offer for Free Product Sample is launched by Colgate with a primary objective of understanding from the User after its use about their oral care related insights, likings, experience, preferences, perceptions and needs which will be used as a consolidated information across all Users which may help to provide consumer oriented oral care products to all the consumers (the “Purpose”).
  5. How to request for Free Product Sample?
    • A User is required to give a missed call on 882-484-8882 for participating in the Offer;
    • Colgate / its authorised agency will get in touch with the User by calling on his/her valid phone number which, was used by the User for giving the missed call to participate in this Offer; inability to contact due to any reasons including but not limited to call drop, busy network, no coverage etc. will not make Colgate / its authorised agencies liable and the request will be cancelled.
    • Colgate shall not be responsible for any personal details provided by User to any third party calling and falsely representing to be the authorized agency of Colgate or representative of Colgate itself, and Users are requested to exercise diligence before providing any details.
    • By giving a missed call, User agrees and allows Colgate / its authorized agencies to contact the User, irrespective of opted in for Do not Disturb facility;
    • User will be requested to provide his name and a valid serviceable delivery address for dispatch of the Free Product Sample; kindly note that the Offer is valid only for such places in India where the Postal / Colgate’s Registered Courier Services are serviceable. Kindly refer the list of serviceable locations given below. In case any particular mailing address is not serviceable, Colgate does not own any responsibility for inability to dispatch the Free Product Sample;
    • Each User is identified by his name, serviceable address and phone number provided by the User and will get only one Free Product Sample during the Offer and Colgate reserves right to reject the sample request in case same User tries to request for Free Product Sample using different phone numbers or other details;
    • Colgate / its authorized agencies will not be responsible or liable for any loss, damage caused to the Free Product Sample after it is being delivered;
    • Colgate mandates Users to inspect the package and reject any open, torn or mutilated package without taking delivery and Colgate shall not be responsible for any complaints of delivery post acknowledgement of the delivery;
    • In case of undelivered package, Colgate shall attempt for second delivery at the same address or by contacting the User on his phone for updating incomplete or invalid address as a last chance and in case the package still remains undelivered the same shall not be attempted again and the request will be cancelled, for which Colgate / its authorized agencies shall not be responsible.
    • For delivery of Free Product Sample it may take up to 8-10 weeks from the date of placing the request. This time period may be extended by Colgate at its discretion, which status may not be informed to the User;
    • User will not be charged for any delivery charges / incidental charges incurred for the delivery of the Free Product Sample;
    • The Offer period is limited and subject to availability of the Free Product Sample and Colgate reserves the right to cancel any request due to termination of the Offer or non-availability of stocks; No intimation will be provided for cancellation of request in such cases.
    • Free Product Sample cannot be replaced for any other product or value.
  6. Colgate and/ or its third party agencies may contact the Users for the Purpose, twice in a year (from the date of the request) on their mobile number.
  7. By participating in the Offer, User consents to Colgate / its authorised agencies to collect and store the name, mobile number, mailing address (the “Personal Details”) of the User.
  8. Colgate confirms that the Personal Details will be stored in a reasonably secured manner by Colgate / its authorised agencies and the same shall be used only for the purpose of contacting the User with respect the Offer, its Purpose and for any contact required for the ease of delivery of the Free Product Sample. Colgate confirms that the Personal Details will be treated as a private as well as sensitive information of the User and shall be used only for the purpose stated herein.
  9. All the feedback received from the Users upon contacting them will be used as a consolidated feedback from all users for the Purpose and which shall be the sole property of Colgate. Such consolidated feedback may help Colgate for the purpose of product customization, development, innovation etc. The extent to which such feedback may be protectable under any intellectual property laws, User agrees to assign and transfer perpetual, exclusive, worldwide, irrecoverable rights to Colgate without any consideration payable in such case.
  10. This Offer shall not be open to Colgate/ its authorised agencies employees and their immediate family members.
  11. Colgate / its agencies disclaim and shall not be liable for any losses, expenses or damages that may be incurred by the Users on its own in connection with the Offer, except that, Colgate shall not in any way charge for the Free Product Sample or for delivery of the same.
  12. Colgate / its authorised agencies shall not be held responsible for any factors which are beyond their control and the holding of the Offer is subject to force majeure conditions.
  13. In case of any complaints or queries, please call or write to the Consumer Affairs Officer at Colgate-Palmolive (India) Limited, Main Street, Hiranandani Gardens, Powai, Mumbai – 400 076, Tel: 1800-225-599 (toll free) or email at consumeraffairs_india@colpal.com.
  14. This Offer shall be governed by the laws of India and in case of any disputes, the Courts at Mumbai shall have the exclusive jurisdiction.
  15. Colgate reserves its right to extend, alter, cancel, or terminate this Offer without any notice in this behalf.

LIST OF SERVICEABLE PINCODES AND PLACES

PinCode DestinationName State Name  Servicable
110036 DELHI DELHI Y
110039 DELHI DELHI Y
110040 DELHI DELHI Y
110042 DELHI DELHI Y
110082 DELHI DELHI Y
110089 DELHI DELHI Y
110001 DELHI DELHI Y
110002 DELHI DELHI Y
110004 DELHI DELHI Y
110011 DELHI DELHI Y
110050 DELHI DELHI Y
110009 DELHI DELHI Y
110026 DELHI DELHI Y
110033 DELHI DELHI Y
110034 DELHI DELHI Y
110035 DELHI DELHI Y
110052 DELHI DELHI Y
110088 DELHI DELHI Y
110005 DELHI DELHI Y
110008 DELHI DELHI Y
110012 DELHI DELHI Y
110015 DELHI DELHI Y
110027 DELHI DELHI Y
110028 DELHI DELHI Y
110060 DELHI DELHI Y
110064 DELHI DELHI Y
110018 DELHI DELHI Y
110043 DELHI DELHI Y
110045 DELHI DELHI Y
110046 DELHI DELHI Y
110058 DELHI DELHI Y
110059 DELHI DELHI Y
110071 DELHI DELHI Y
110072 DELHI DELHI Y
110073 DELHI DELHI Y
110075 DELHI DELHI Y
110078 DELHI DELHI Y
110007 DELHI DELHI Y
110054 DELHI DELHI Y
110084 DELHI DELHI Y
110019 DELHI DELHI Y
110020 DELHI DELHI Y
110044 DELHI DELHI Y
110076 DELHI DELHI Y
110006 DELHI DELHI Y
110055 DELHI DELHI Y
110041 DELHI DELHI Y
110056 DELHI DELHI Y
110063 DELHI DELHI Y
110087 DELHI DELHI Y
110081 DELHI DELHI Y
110083 DELHI DELHI Y
110085 DELHI DELHI Y
110086 DELHI DELHI Y
110003 DELHI DELHI Y
110013 DELHI DELHI Y
110014 DELHI DELHI Y
110016 DELHI DELHI Y
110017 DELHI DELHI Y
110021 DELHI DELHI Y
110022 DELHI DELHI Y
110023 DELHI DELHI Y
110024 DELHI DELHI Y
110025 DELHI DELHI Y
110029 DELHI DELHI Y
110048 DELHI DELHI Y
110049 DELHI DELHI Y
110057 DELHI DELHI Y
110062 DELHI DELHI Y
110065 DELHI DELHI Y
110066 DELHI DELHI Y
110067 DELHI DELHI Y
110068 DELHI DELHI Y
110080 DELHI DELHI Y
110053 DELHI DELHI Y
110090 DELHI DELHI Y
110093 DELHI DELHI Y
110094 DELHI DELHI Y
110095 DELHI DELHI Y
110031 DELHI DELHI Y
110032 DELHI DELHI Y
110051 DELHI DELHI Y
110091 DELHI DELHI Y
110092 DELHI DELHI Y
110096 DELHI DELHI Y
110010 DELHI DELHI Y
110030 DELHI DELHI Y
110037 DELHI DELHI Y
110038 DELHI DELHI Y
110047 DELHI DELHI Y
110061 DELHI DELHI Y
110070 DELHI DELHI Y
110074 DELHI DELHI Y
110077 DELHI DELHI Y
560002 BANGALORE KARNATAKA Y
560004 BANGALORE KARNATAKA Y
560011 BANGALORE KARNATAKA Y
560018 BANGALORE KARNATAKA Y
560019 BANGALORE KARNATAKA Y
560026 BANGALORE KARNATAKA Y
560028 BANGALORE KARNATAKA Y
560039 BANGALORE KARNATAKA Y
560040 BANGALORE KARNATAKA Y
560041 BANGALORE KARNATAKA Y
560050 BANGALORE KARNATAKA Y
560056 BANGALORE KARNATAKA Y
560059 BANGALORE KARNATAKA Y
560060 BANGALORE KARNATAKA Y
560061 BANGALORE KARNATAKA Y
560062 BANGALORE KARNATAKA Y
560069 BANGALORE KARNATAKA Y
560070 BANGALORE KARNATAKA Y
560072 BANGALORE KARNATAKA Y
560074 BANGALORE KARNATAKA Y
560078 BANGALORE KARNATAKA Y
560082 BANGALORE KARNATAKA Y
560085 BANGALORE KARNATAKA Y
560098 BANGALORE KARNATAKA Y
560104 BANGALORE KARNATAKA Y
560109 BANGALORE KARNATAKA Y
562109 BANGALORE KARNATAKA Y
560001 BANGALORE KARNATAKA Y
560009 BANGALORE KARNATAKA Y
560027 BANGALORE KARNATAKA Y
560053 BANGALORE KARNATAKA Y
560003 BANGALORE KARNATAKA Y
560010 BANGALORE KARNATAKA Y
560012 BANGALORE KARNATAKA Y
560013 BANGALORE KARNATAKA Y
560015 BANGALORE KARNATAKA Y
560020 BANGALORE KARNATAKA Y
560021 BANGALORE KARNATAKA Y
560022 BANGALORE KARNATAKA Y
560023 BANGALORE KARNATAKA Y
560024 BANGALORE KARNATAKA Y
560031 BANGALORE KARNATAKA Y
560032 BANGALORE KARNATAKA Y
560044 BANGALORE KARNATAKA Y
560054 BANGALORE KARNATAKA Y
560055 BANGALORE KARNATAKA Y
560079 BANGALORE KARNATAKA Y
560080 BANGALORE KARNATAKA Y
560086 BANGALORE KARNATAKA Y
560091 BANGALORE KARNATAKA Y
560092 BANGALORE KARNATAKA Y
560094 BANGALORE KARNATAKA Y
560096 BANGALORE KARNATAKA Y
560029 BANGALORE KARNATAKA Y
560035 BANGALORE KARNATAKA Y
560076 BANGALORE KARNATAKA Y
560081 BANGALORE KARNATAKA Y
560083 BANGALORE KARNATAKA Y
560087 BANGALORE KARNATAKA Y
560099 BANGALORE KARNATAKA Y
560100 BANGALORE KARNATAKA Y
560102 BANGALORE KARNATAKA Y
560103 BANGALORE KARNATAKA Y
560105 BANGALORE KARNATAKA Y
560106 BANGALORE KARNATAKA Y
560107 BANGALORE KARNATAKA Y
561229 BANGALORE KARNATAKA Y
562106 BANGALORE KARNATAKA Y
562107 BANGALORE KARNATAKA Y
562145 BANGALORE KARNATAKA Y
562158 BANGALORE KARNATAKA Y
560058 BANGALORE KARNATAKA Y
560073 BANGALORE KARNATAKA Y
560088 BANGALORE KARNATAKA Y
560089 BANGALORE KARNATAKA Y
560090 BANGALORE KARNATAKA Y
560123 BANGALORE KARNATAKA Y
562111 BANGALORE KARNATAKA Y
562123 BANGALORE KARNATAKA Y
562114 BANGALORE KARNATAKA Y
560016 BANGALORE KARNATAKA Y
560036 BANGALORE KARNATAKA Y
560037 BANGALORE KARNATAKA Y
560048 BANGALORE KARNATAKA Y
560049 BANGALORE KARNATAKA Y
560066 BANGALORE KARNATAKA Y
560067 BANGALORE KARNATAKA Y
563114 BANGALORE KARNATAKA Y
560063 BANGALORE KARNATAKA Y
560064 BANGALORE KARNATAKA Y
560065 BANGALORE KARNATAKA Y
560097 BANGALORE KARNATAKA Y
560157 BANGALORE KARNATAKA Y
560300 BANGALORE KARNATAKA Y
562110 BANGALORE KARNATAKA Y
562157 BANGALORE KARNATAKA Y
560005 BANGALORE KARNATAKA Y
560006 BANGALORE KARNATAKA Y
560008 BANGALORE KARNATAKA Y
560017 BANGALORE KARNATAKA Y
560025 BANGALORE KARNATAKA Y
560030 BANGALORE KARNATAKA Y
560033 BANGALORE KARNATAKA Y
560034 BANGALORE KARNATAKA Y
560038 BANGALORE KARNATAKA Y
560042 BANGALORE KARNATAKA Y
560043 BANGALORE KARNATAKA Y
560045 BANGALORE KARNATAKA Y
560046 BANGALORE KARNATAKA Y
560047 BANGALORE KARNATAKA Y
560051 BANGALORE KARNATAKA Y
560052 BANGALORE KARNATAKA Y
560068 BANGALORE KARNATAKA Y
560071 BANGALORE KARNATAKA Y
560075 BANGALORE KARNATAKA Y
560077 BANGALORE KARNATAKA Y
560084 BANGALORE KARNATAKA Y
560093 BANGALORE KARNATAKA Y
560095 BANGALORE KARNATAKA Y